Why businesses choose to work with us
Our average call wait time is 7 seconds and there's no annoying message or switchboard.
You're straight through to someone who can help, and we fix most issues before we put the phone down!
We place customer service above everything so we won't leave you waiting for an update.
We understand how frustrating
waiting for answers can be.
We evaluate your requirements and work with you to ensure you're using the right technology.
You'll never get a pushy sales pitch from us. Everything we suggest is backed by results we can demonstrate.
What our clients say
As a 24/7/365 business, trusting our MSP is vital.
One of their many strengths is the strategic advice they offer, which on its own has paid dividends to how we’ve improved the system and made it more robust.
Our team have no problem contacting True MSP’s helpdesk should they require help and everyone is really friendly, and considered part of our team.
"We use True MSP for our IT support and the level of customer service we receive in handling day to day queries is excellent.
In addition to which their strategic advice is clear, concise and has enabled us to develop a roadmap of future upgrades to our entire IT systems and hardware.
I highly recommend their services"
"They took the time to understand our business and requirements before offering a solution and throughout the process have made sure that each member of staff understand how to make the most from the systems.
If you’re an SME looking for a trusted IT partner, I have no hesitation in recommending True MSP"
We're not just IT support - We're a True MSP
We take care of everything and essentially become your IT department. This is our most popular service and forms the base for everything we do
Protecting your business when the lights go out isn't just about having a copy of your data. Business continuity is vital
Our feature rich VOIP phone systems from 3CX are around 1/4 the cost of an ISDN system but come with all the features you need
Infrastructure & Migration Projects
Whether updating your servers or moving to the cloud our team of migration specialist are with you from start to finish and beyond
For many SME's having their own IT director isn't an options so as part of our Managed IT service we become you Virtual CTO/Director
Working with you to design an IT system which works for you, adding value, increasing productivity and improving morale
Find out why we're not just another IT support company but a True MSP
Join the many Nottingham, Derby and Leicester based business who already work with us