Outsourcing your IT support and services
Posted on 16th January 2019 at 11:51
For many businesses their IT systems are a critical part of ongoing success and productivity. These systems also have a huge affect on the people using them. Who's had a slow PC they want to throw out of the window or not been able to complete a task because 'the computer says no'?
This is why outsourcing your IT support and services makes so much sense.
Outsourcing your IT support and services to a Managed Services Provider offers benefits only usually seen by large businesses with their own dedicated IT department but at a fraction of the cost.
So, what can a Managed Services Provider like True MSP offer your business?
Cost saving - An internal IT resource costs on average 4 times that of outsourcing.
Helpdesk support – Resolving day-to-day issues your team has with their IT equipment.
Infrastructure support – Maintaining your server, printers and networking hardware.
Cloud service management – Managing your cloud services such as Office 365/Azure.
Patch management – Regular updates for your PC’s/Laptops and servers.
Realtime monitoring – Keeping an eye on the health of all key systems.
Backup & Disaster Recovery management – Ensuring your data is safe and available.
Regular IT Director advice – Advising on key technology decisions.
Strategic Roadmap – Planning for the future to help you achieve your objectives.
IT procurement – All your hardware requirements can be fulfilled by us.
3rd party support – Working with your software suppliers to resolve issues.
Reliability - IT staff holidays or sickness doesn't affect your IT support and services.
No HR or oncosts - One simple monthly fee covering all your IT support & services.
In addition to the above we offer anti-virus and spam filtering software, backup and disaster recover solutions, superfast broadband to suit any business, VOIP telephony and a host of other services, all designed to help you leverage time and increase productivity.
One of the most rewarding pieces of feedback we've had captures one of our mission statements perfectly.
"Our staff are happier since we started working with you!"
To find out more why not get in touch. Our fresh approach to IT support & service has already helped many SME's in the Midlands achieve their business objectives.
Call us on 01332 948600
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