Are you suffering from slow & unresponsive systems & not getting the right advice? Our clients benefit from frustration free IT systems, access to a team of knowledgeable and experienced IT professionals and a peace of mind they're working with the right people. Working with True MSP is much more than just having an IT guy at the end of the phone. As a professional IT managed services provider, we can assist you with all areas surrounding IT support and IT consultancy.
Supporting your IT isn't just about answering the phone when something goes wrong.
Our Managed IT clients benefit from a comprehensive range of services designed to cover all aspects of their technology.
Caring to understand your business challenges and ultimately helping you achieve your business goals more quickly and efficiently is our up-most focus. Our strategic advice is what sets us apart from other IT support providers.
For day-to-day IT support our help-desk team are on hand to assist your users, and for infrastructure maintenance our senior team proactively monitor and support your key systems.
Our Managed IT Support Service Includes The Following As Standard.
Initial site audit
A full report on the your IT systems helps us manage and maintain everything from day one
Per user pricing
Know exactly what you’re paying per user / per month. No big or unexpected costs
We proactively check for issues, often performing maintenance behind the scenes without any impact or downtime
Fast remote support
When a user has an issue we’re able to quickly see what the issue is and get working on a fix straight away
Keeping your servers, workstations and laptops fully up-to-date with all the latest security updates and patches
Unlimited help-desk calls
We’re here to help and sometimes picking up the phone is the quickest way
Regular IT director advice
As your Virtual IT director you get the benefit of our directors/consultants advice included in the monthly fee
Strategic IT road-map report
Controlling costs by working with you to plan the future of your IT over 1-5 years in a simple,
jargon free way
We are partnered with the leading UK IT distributors so we're able to supply IT hardware and software to meet your requirements
Peace of mind
We give you an initial three month non-committed start period.
The only feature no one has ever used!
True MSP are a significant support to our IT department despite being 100 miles away
This is testament to the range of services they provide and the fantastic way they look after our technology and support our team. Having assessed our business objectives True MSP has completely refreshed our infrastructure to ensure we have a fast, reliable and efficient system.
Any business looking to outsource their IT should get in touch with True MSP, I can’t recommend them enough.
You guys have been a fantastic support for us.
You are head and shoulders above all our previous providers because you’ve sorted out the mess that they left us in and provide solid strategic no-nonsense advice.
I would recommend you to anyone.
Bennett Engineering Design Solutions Ltd