What is managed IT and why does it matter?  

Simply, an MSP is an IT company who you outsource your technology needs to.  
 
A true MSP offers everything from a helpdesk for day-to-day IT support issues, though to strategic advice and hardware procurement. Essentially all of your technology needs are taken care of in a proactive way which aligns itself to your business requirements.  
 
In most cases outsourcing to an MSP will reduce your IT overheads while improving your overall IT support. Working with an MSP also eliminates 'passing the buck' when something goes wrong because they take ownership off all of your IT based issues.  
 
True MSP are a team of highly skilled IT professionals who are passionate about providing the best service possible.  
 
 
 

Our Managed IT Support service includes the following as standard  

Initial site audit 
 
A full report on the your IT systems helps us manage and maintain everything from day one 
 
Per user pricing 
 
Know exactly what you’re paying per user / per month. No big or unexcted costs 
 
 
Server monitoring 
 
We proactively check for issues, often performing maintenance without any impact or downtime 
 
Fast remote support 
 
When a user has an issue we’re able to quickly see what the issue is and get working on a fix straight away 
 
Patch/update management 
 
Keeping your servers, workstations and laptops fully up-to-date with all the latest security updates and patches 
Unlimited help-desk calls 
 
We’re here to help!  
 
Sometimes picking up the phone is the quickest way to get you back on track 
 
Regular IT director advice 
 
As your Virtual IT director you get the benefit of our directors/consultants advice included in the monthly fee 
 
 
Strategic IT road-map  
 
Controlling costs by working with you to plan the future of your IT over 1-5 years in a simple,  
jargon free way 
 
IT procurement 
 
We are partnered with the leading UK IT distributors so we're able to supply IT hardware and software to meet your requirements 
 
 
Peace of mind 
 
We give you an initial three month non-committed start period.  
 
The only feature no one has ever used! 
 
Ready to work with True MSP 
 
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