True MSP have been incredibly helpful in supporting our IT systems.
They have helped deliver a number of upgrades including cloud and telephony solutions that help us operate more efficiently.
Like us, they relish solving problems, and when we do need to call on one of their team, they are quick to respond and helpful.
Abacus Design Associates
Part of the JMS Group
Having worked with Tim and Neil for the past 3 years,
we’ve been led by their advice on many projects.
Their approach is to focus on our objectives first then design and implement a system that improves efficiencies and gives our team a great IT experience, which is paramount for us as accountants who heavily rely on a fast and user friendly network.
Their team are helpful and quick to resolve day-to-day issues, while their strategic advice helps us map out how technology will continue to work for us in the future.
I wouldn’t hesitate to recommend True MSP if you’re looking for a trusted IT partner.
True MSP came into our business on a recommendation from a partner.
Their site audit highlighted many small issues, which we didn't know existed.
Their advice was clear and made sense so we gave them the green light to go ahead and make the necessary changes. It was immediately apparent their recommendations worked.
Our network feels considerably faster and our backup is now fully automated and encrypted. Support tickets have decreased and we’ve noticed our employees aren’t cursing their PC’s anymore.
Birlea Furniture Limited
You guys have been a fantastic support for us.
You are head and shoulders above all our previous providers because you’ve sorted out the mess that they left us in and provide solid strategic no-nonsense advice. I would recommend you to anyone.
Bennett Engineering Design Solutions Ltd
We use True MSP for our IT support and the level of customer service we receive in handling day to day queries is excellent.
In addition to which their strategic advice is clear, concise and has enabled us to develop a roadmap of future upgrades to our entire IT systems and hardware.
I highly recommend their services.
Tim has supported our IT systems for over 7 years and has always provided a first class service.
As part of the leadership at True MSP I know my technology is well looked after and I’ll always get the right advice for my businesses.
When we do need IT help the True MSP team are always quick to respond and very knowledgeable. It feels like they’re in the next room and part of our team.
Coppice Holdings Group Ltd
We made plans to grow and expand our businesses and found our previous IT company didn’t offer strategic advice or the level of support we wanted.
True MSP were invited in to pitch for our business and straight away they bought into our vision and started suggesting ways of streamlining our systems, giving us a more collaborative way of working.
Now fully onboard as our MSP they’ve resolved all outstanding issues with our broadband, WiFi and network, replacing kit where required with cost effective and reliable solutions. Moving our services to the cloud was a great suggestion and throughout the process True MSP kept us in the loop with regular updates and advice on how we could improve efficiencies. On a day-to-day basis their helpdesk team are fantastic, always answering the phone quickly and jumping on issues straight away.
As our business expands I’m confident True MSP will continue to look after our technology and offer the best service around.
True MSP are a significant support to our IT department despite being 100 miles away
This is testament to the range of services they provide and the fantastic way they look after our technology and support our team.
Having assessed our business objectives True MSP has completely refreshed our infrastructure to ensure we have a fast, reliable and efficient system.
Any business looking to outsource their IT should get in touch with True MSP, I can’t recommend them enough.
As a 24/7/365 business, trusting our MSP is vital.
Our business runs all day, every day over 3 sites so our network and system must be fast, reliable and secure. True MSP are responsible for keeping things running smoothly, not only on a day-to-day basis but planning for the future as our business grows and demand on our system increases.
One of their many strengths is the strategic advice they offer, which on its own has paid dividends to how we’ve improved the system and made it more robust. They have also sat in on one of our sales pitches, which is a great value add for us.
Our team have no problem contacting True MSP’s helpdesk should they require help and everyone is really friendly, and considered part of our team. We know True MSP are the right team to trust and look forward to working with them for many years to come.
Musson Liggins instructed True MSP because they offer a refreshing approach to IT support and services.
They took the time to understand our business and requirements before offering a solution and throughout the process have made sure that each member of staff understand how to make the most from the systems.
We’ve moved to a cloud-based system using Office 365 for email and file storage so our data is securely accessible from anywhere. By following their advice we have streamlined our system and made it more secure, simple and accessible.
If you’re an SME looking for a trusted IT partner, I have no hesitation
in recommending True MSP.